Refund policy

At Lohner Coffee, we stand behind every bag we release. If you receive an item that is faulty, incorrect, or missing, we’ll make it right with a partial or full refund depending on the situation. Please reach out to us within 21 days of your purchase to request a return or refund at lohnercoffee@gmail.com. To help us resolve things quickly, we may ask for a brief description or photos of the issue.